Recordings

Empathic Way in Organizations

11 recorded webinars to improve your professional life

with Paulina Orbitowska-Fernandez, CNVC Trainer

Learn how Nonviolent Communication can be used at work

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Are you tired of constant misunderstandings and conflicts between you and your co-workers?
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Do you find it challenging to stay effective and focused on results while also being empathetic towards others?
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Do you sometimes solve problems too quickly instead of first connecting to what matters to others?
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Do you suppress your emotions to “stay professional,” which leads to a lack of patience and tension in your team?
Communication at the workplace can be really challenging. Delivering results, meeting deadlines and staying professional even when you are overwhelmed and stressed might take all your energy. There seems to be no time for empathy, authenticity and openness to the perspective of other people. But what if slowing down and prioritising human connection could, in the long run, support your efficiency?

Transparent communication builds trust and safety.

Genuine empathy can prevent long-term conflicts and save time later.

Focusing on needs opens space for dialogue rather than resistance.

Would you like to learn how to do it?

Check the series of webinars during which Paulina Orbitowska-Fernandez shares her knowledge and experience connected to implementing Nonviolent Communication in business and NGOs.

You will learn how to:

  • Communicate your expectations clearly while also showing care for people’s needs.
  • Give constructive feedback without triggering defensiveness.
  • Manage conflicts between team members.
  • Saying “no” or setting limits without damaging relationships.
  • Handle others’ strong emotions (frustration, disappointment, burnout) without taking them personally.
  • Handle your strong emotions in the workplace without shutting them down.
  • Listen deeply even while under time pressure.
  • Focus on the needs behind someone’s words, even if you don’t agree with them.
  • Support your team when circumstances change rapidly.

For whom:

For leaders, HR persons, Scrum Masters, Agile Coaches and others who are longing for more ease and connection at their workplace and would like to learn how to use Nonviolent Communication in their professional life.

What will you get:

Access to 11 recorded webinars

In total, approx. 761 minutes of knowledge and inspiration

Presentations in PDF

Handouts with theory, exercises and literature

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List of feelings, needs and body sensations

Topics of the webinars

1) Empathic Way in Organizations. Where to start from?

In this webinar, you will learn:

  • What are empathic organisations?
  • What does empathy exactly mean and what is its impact on organisations?
  • Where is the starting point to bring the change to your workplace?

3) From an OBSTACLE to a LIGHTHOUSE. How to navigate conflicts in organizations?

In this webinar, you will find answers to the following questions:

  • How does NVC support navigating conflicts with courage and care?
  • What are win-win solutions and how to reach them?
  • Why and how does openness towards diversity and including different perspectives build trust in teams and organizations?

5) Brain matters. Interpersonal neurobiology in empathic organizations

In this webinar, you will find answers to the following questions:

  • How do our brains work while facing stressful situations and what can we do to self-regulate?
  • Why are equity, inclusion and belonging so important in our organisations?
  • How can empathic communication (NVC) support our nervous systems to calm down?

7) Empathic (SELF) leadership. Leading by understanding

In this webinar, you will find answers to the following questions:

  • What does empathic leadership exactly mean?
  • What is the impact of more empathy of leaders on the employees, teams, organizations?
  • How can NVC support leaders in being more (self) empathic?

9) Connecting through diversity. Caring about diversity and Inclusion in empathic organizations

Watch this webinar if you:

  • want to understand what inclusion in organizations really means,
  • are wondering what unconscious biases and negative beliefs are and how to overcome them,
  • are curious how NVC can support embracing transitions with empathy and care,
  • work as a leader, HR Partner or Scrum Master and want to bring more inclusion to your workplace.

2) FeedBACK that feeds FORWARD

During this webinar, you will see:

  • How NVC (Nonviolent Communication) can support us in enjoying more authenticity and ease while giving feedback in our workplaces,
  • What are the basic 4 components of nurturing feedback,
  • What is the problem with honesty in our professional, and not only, relationships?

4) Trust killers. The Why’s and how’s of building trust in empathic organizations

In this webinar, you will find answers to the following questions:

  • What does trust exactly mean and how to recognize that it is missing in a team?
  • What hinders psychological safety in organizations?
  • How to improve interpersonal communication to foster bonding, cooperation and efficacy at work?

6) RESILIENCE. Embrace & Empower. Nurturing resilience in empathic organizations

In this webinar, you will find answers to the following questions:

  • What does the acronym BANI defining today’s world mean?
  • What is resilience and how to build it?
  • Can organizations support their employees in being more resilient and empower them?
  • How can empathic communication (NVC) support growing resilience in organizations?

8) Anything but changes! Embracing organizational transitions with empathy

In this webinar, you will find answers to the following questions:

  • What is happening to our nervous systems while facing organizational changes?
  • What are the different phases of transitions according to William Bridges and Virginia Satir?
  • How can NVC support embracing transitions with empathy and care?

10) Self-empathic healthiness. Why’s and how’s of caring about well-being in empathic organizations

Watch this webinar if you:

  • want to learn how to give yourself empathy and prevent from feeling burnout,
  • would like to understand how your body reacts to stress coming from your work life and how you could self-regulate and be more resilient,
  • are curious how NVC can support self-care practices,
  • want to support yourself and others in taking care of oneself in organizations.

BONUS: Empathic Way in Organizations (workshop that took place during Time for Empathy 2024)

During this webinar, you will:

  • Learn what empathy in the NVC is and how it can be used in organizations,
  • Learn why empathy matters and what it changes on a personal level, in our teams and the organizational culture, 
  • Discover and focus, using one of the Liberating Structures (LS), on what you and others have the freedom and resources to do now. LS are easy-to-learn microstructures used to facilitate meetings that enhance relational coordination and trust. 

Testimonials

Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez
Paulina Orbitowska-Fernandez

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The trainer

Paulina Orbitowska-Fernandez

Paulina Orbitowska-Fernandez

CNVC Certified Trainer

I dream about a world in which we can have more authenticity, empathy, honesty and dialogue in our private, professional and social lives. I fulfill this dream by working as a Certified Trainer of Nonviolent Communication and eduScrum, coach, mediator, Resonant Language Practitioner and MindSonar Analyst and an academic teacher. 

I support leaders, organizations, teams and individual clients in building professional and personal relationships based on empathy, trust, dialogue and efficacy.I work in different settings: business, NGO’s, health care, education, academic and public institutions.

My scopes of work mainly are: communication and conflict navigation, conscious leadership, intercultural communication, interpersonal neurobiology, psychological safety, trust, well-being and resilience. I co-create Empathic Way Europe team and non-profit campaigns # WidzęCzłowieka and Marathon of Empathy.

I work in Polish, English and Spanish. 

You will see sparks in my eyes whenever I read Latin American literature, listen to world music, and am in connection with Nature, especially while walking in the mountains.

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