
The mediator’s problem: What it takes to be helpful as a mediator – Kay Rung
As a mediator, it is helpful to understand that there are 3 different types of problems people argue about.
Skills in Nonviolent Communication can be very helpful when helping handling conflicts, and without the clarity about different types of problems we might get lost in how to be helpful as a third party.
This is a workshop for you who want to learn more about conflicts and how to manage them, maybe even as a third party.
Kay Rung will share some ideas and offer some experiential exercises to embody the topic of the workshop and a Q&A time.