„The Giraffe Business School
has opened the door
to a new world filled with hope,
joy, and prosperity for me.”

The Giraffe Business School 2nd edition

Registration is open!

Marie Miyashiro with Anna Schulz and Hanna Kozłowska (seasoned HR professionals and leadership trainers and coaches with NVC at the heart of their work), together with Empathic Way Europe are pleased to announce: 

The Giraffe Business School will begin in May 2024!

All sessions will be presented and facilitated by Marie Miyashiro, author of The Empathy Factor Business book.

“…businesses are some of the most violent places on Earth.”

Marshall B. Rosenberg

We are turning the Idea of Business On Its Head!


The second edition of the Giraffe Business School is even more tailored to the needs of today’s challenges faced by trainers and facilitators, and this was possible thanks to the engaged community of the first edition of GBS.

“The Giraffe Business School unleashed more of my resources and now I have more:
◦ Courage to introduce NVC to international business;
◦ Confidence in the workshops, programs and public speaking I do;
◦ Clarity on my Vision and quality of work I want to provide.”

– Giraffe Business School Graduate, June 2023

Taking part in GBS opens up the opportunity to learn the Integrated Clarity® model and become a certified trainer in a unique working method created by Marie Miyashiro 3×3 Empathy Factors™.

For this reason, we encourage you to SHARE THIS EVENT with those who you think would be interested and fit the description below. The larger our learning community of fellow practitioners is, the more the contributions make our program sustainable and whole.

For whom

The Giraffe Business School is for NVC Trainers / Facilitators / Coaches / Consultants who want to bring NVC to organizations (schools, NGOs/nonprofits, government agencies, associations, businesses, etc.) and:

    • are Intermediate to Advanced in their work with NVC practices and consciousness;
    • work as external support to organizations (newer NVC trainers are welcome so long as they have at least 20 hours of delivering NVC trainings);
    • work as dedicated internal support to teams;
    • desire to work with organizations more deeply or joyfully in 3-5+ years of cultural change engagements with the same clients;
    • have experience working within organizations as a team or meeting leader;
    • are responsible for supporting leaders and their team in personal and professional development;
    • long for a more sustainable living doing meaningful work that expresses their unique voice, style and passions with/through NVC;
    • want to take the necessary first step to the 3×3 Empathy Factors™ certification process.

    Exceptions to the above will be made based on your desire and background.

    About the Course

    Each week blends professional development with personal growth. We learn from first-hand success case studies and stories along with research-based knowledge of organizations and business. We grow into our success in a conscious way with personal growth exercises based on research and wellness. We alternate between bite-size information presented by Marie followed by spacious time for questions. Then we work in small and large groups. A weekly Study Buddy assignment accelerates application and learning. We use online collaboration platforms for real-time visual representations of all voices and what we are learning.

    The eight-week curriculum builds momentum and gives us time to integrate the tools and concepts into our real-world work. The program includes coaching from Marie to study buddy pairs with their own client situations. Spirit of the Course: We take our work seriously but ourselves lightly in the spirit of gratitude, humbleness and creativity.

    Sessions are supported by orderly and experienced facilitation by Marie with the needs of respect, clarity, learning/growth, competence and encouragement as our guiding stars.

    The Flow of Each Week over an 8-Week Course:

    The Giraffe Business School with Marie Miyashiro

    The Objective of the Course

    To support you as an individual professional practice or as a collective enterprise of practitioners to work in a high sustainability model in bringing NVC to organizations.

    “High Sustainability” = A living income that sustains you and your family now and into the future with clients experiencing significant, repeatable results and “who adore you and who you adore” – all with you enjoying time freedom.

    The Giraffe Business School with Marie Miyashiro


    The course will last 8 weeks and consists of 16 meetings. We will meet twice a week: on Wednesdays at 17:30-20:30 CEST and on Thursdays at 18:00-20:00 CEST.

    Here are the exact days: 8-9 May, 15-16 May, 22-23 May, 29-30 May, 5-6 June, 12-13 June, 19-20 June, and 26-27 June 2024.


    We will meet online on Zoom (we will send you the link to the meeting a few days before the first session – check your email!).

    To participate, you need a stable internet connection, your preferred device with a microphone and camera, and a pen and notebook, if you like taking notes.

    Sessions will be recorded.

    Preliminary Course Content

    (Subject to Participant’s Needs)

    Professional Development:

    The Living Energy of Organizations

    Learn Simple Models to Make Sense of Systems and Organizations in Life-Serving Ways; Empower Yourself as an Organizational Trainer, Facilitator or Consultant with the Integrated Clarity® Approach to Meet the Needs of People and the Organization; Grow Your Capacity to Work with Organizations in an Effective and Conscious Way.

    Best-Practices as Needs-Based Organizational Trainer/Facilitator

    Research-Based Principles and Practices; Step-by-Step Guidelines for Key Moments in the Client Relationship – Including Finding New Clients, The Initial Client Interview, Team Facilitation Skills, Work Plan Designs, Conversation Designs and Facilitation Tools.

    Business Templates and Editable Materials

    Access Templates: Organizational Assessment, Scope & Contracting / Pricing; Project Management; Facilitation Models and Diagrams, Group Exercises, Handouts in MS PowerPoint, Excel and Word files, PDFs; Decision-Making and Authority Models and all the illustrations in The Empathy Factor business book in jpeg and png formats so You Can Use in Your Own Trainings.

    Case Studies

    First-Hand, Real-World Cases from small businesses to multinationals. Learn how to Apply these Lessons of Success and Failure; Learn to Apply Key Principles to Your Own Success Stories; Develop Your Own Unique Style Based on Your Passions and Skills.

    Learning Community Best Practices

    Share Your Own Best Practices in small groups or the large group; Develop Your Own Project Based on What You Are Learning in this Course.

    Opportunities for Personal Growth

    as Part of Your Professional Development:

    Healing Pain Around Organizations and Systems

    Enemy images of Systems, Power, Money, Capitalism, Planet, Decision-Making, Authority and Burnout; Leadership and Claiming Our Power and Voice in the Context of Organizations; The Power and Necessity of Grief / Loss Work and Forgiveness; Fear of Being Vulnerable and Authentic in Organizations; Self-Sabotage as Trainers; Learn the Concept of “Professional Intimacy” as coined by Marie in 2015 (Paris, France Workshop with 120 Business Leaders).

    Developing and/or Refining Your Own Dream to Make a Difference

    Live the Integrated Clarity® Process as a Way to gain Clarity and Empowerment for Your Life-Affirming Purpose and Vision; Grow Your Impact with Organizations in Conscious Alignment with Your Values.

    Practical = Practice

    We make practice a focus with Self-Reflection, work in Small Groups, Study Buddy weekly assignments and work in the Large Group. We also “Test & Learn” with Our Clients or Practice Clients and “Real-Plays” in order to Integrate Learning.

    Learning Community & Personal Study

    We come together to learn, encourage and support each other; We each share and grow into this community of learners; You and Your Study Buddy Support Each Other Between Sessions – Self-Reflection, Application of the Tools You are Receiving; Noticing What You Resist and What You Love; Feedback from Marie and Peer Group (if wanted) about Your Results from Your Work with Organizations.

    Draft Curriculum

    Week 1: Ways to Make Sense of Organizations

    • Needs-Based Metaphors for Systems Theory and Organization Development (OD)
    • How NVC and OD are Related and Validate NVC in Business
    • Making Sense of the Pain in Organizations
    • Healing Our Pain Around Systems and Organizations

    Week 2: Relating to Organizations in Empowered Ways

    • Understanding Organizational Needs: Integrated Clarity® (IC)
    • Connecting IC and Human Needs
    • IC Identity: Facilitating The Hedgehog Concept in Teams
    • Exploring Our Own Identity and Hedgehog

    Week 3: IC Life-Affirming Purpose and Direction

    • IC Life-Affirming Purpose and Direction: How to Facilitate
    • The Initial Client Interview: Who, How, Why and Template
    • Step-by-Step Guide: 10-Minutes to Clarity Organizational Assessment
    • Exploring Our Own IC Direction: Big Hairy Audacious Goal

    Week 4: IC Expression: ”The Flower” vs. The Busy Bee

    • Attracting Clients: The Science of Synchronicity/Flow and NVC
    • How Our Next Talk/Workshop Leads to The Flow of Clients
    • How ”Small Moves” Lead to Conscious Products/Services
    • Celebrating Our Own Expression and Unique Gifts

    Week 5: Putting It All Together for The Client

    • Proposals & Contracts: Writing IC and NVC into the Scope and Pricing
    • Designing The Work: Doing Certain Things in a Certain Way in a Certain Order (Introducing 3×3 Empathy Factors™: Case Study)
    • Co-Creating with The Client What and How to Measure Success
    • Healing Our Pain Around Money

    Week 6: Facilitating Organizational Needs along with Human Needs

    • Understanding the Dynamics of Group Decision-Making
    • Step-by-Step Guide: Decision-Making Spectrum
    • Your Role and the Role of The Client

    Week 7: Needs-Based Meetings: The Key to Culture Change

    • Learn the Seven Types of Meeting
    • Mindfulness in Meetings as Foundation for Empathy Practices
    • Team and Organizational Needs-Based Dashboards
    • Step-by-Step Guide: Gradients of Agreement
    • Expanding How We Bring Mindfulness into Organizations

    Week 8: The Client Project Debrief Meeting

    • How this Leads to Sustainability for The Client and The Trainer
    • Feedback and Debrief Loops
    • Participant-Led Facilitations, Case Studies or Training
    • Celebrating Our Relationship: The Client and Our Learning Community


    The Giraffe Business School with Marie Miyashiro Testimonials
    The Giraffe Business School with Marie Miyashiro Testimonial
    The Giraffe Business School with Marie Miyashiro Testimonials

    Additional information

    1. You will receive a Certificate of Completion for the course if you attend live.
    2. All sessions will be recorded and available for six months. For privacy purposes, the request is that the recordings are not shared with anyone outside of the course participants.
    3. The course handouts will be available for six months to download for your own personal learning. 
    4. Participants are encouraged to attend all sessions live because the format is heavily Question & Answer. If you miss a session, please watch the recordings before the next week’s sessions.
    5. By joining the Giraffe Business School you agree to sign a document called „Use agreements: handouts, templates, presentations, materials”. The materials presented during GBS will be made available for you only after you send the signed agreement (you will receive it before GBS starts).

    If you are interested in participating:

    Please watch the video from Marie Miyashiro to:

    – View the CURRICULUM and EIGHT-WEEK learning schedule.
    – Understand the METHODOLOGY and PHILOSOPHY of the course.

    (Note, that the video was initially recorded for people who expressed their interest in this project in March 2023, so some information might not be relevant in your case.)

    Course fee


    Early bird: If you decide to join us by the 15th of April the fee we request is 900€ – 1400€.

    The price after the 15th of April will be 1400€.

    Please, choose the amount that best fits your economic situation. If you need some tips, please, have a look at the graphic below where you can find some questions that will guide you:


    Early bird: If you decide to join us by the 15th of April the fee we request is 1200€ – 2000€.

    The price after the 15th of April will be 2000€.

    Please, choose the amount that best fits the size and possibilities of the organisation you work for.

    The Giraffe Business School by Marie Miyashiro

    Joyful Giving & Receiving

    In the spirit of joyful giving and receiving, we welcome all who are interested and qualified without regard to their actual access to financial resources. If you cannot pay the requested amount now, please contact us.

    At the same time, we would like sustainability for this program for the future, so if you have the capacity to contribute more than the suggested fee, we welcome this. This would help balance participants who may be contributing a fraction of what is requested.


    Register and pay the fee here:


    In case of questions/doubts or if, for financial reasons, you cannot pay the whole fee at once, contact us at the following address: gbs@empathyfactor.com to make the payment in installments.

    After registration, please, fill in the questionnaire (the link will be sent to you in the email after registration).

    Other links

    Marie’s QUALIFICATIONS and Slides from “Empathy in Workplaces” Session with Marie Miyashiro:


    Zoom Recording of “Empathy in Workplaces” Session (8 March 2023):


    About Marie

    Marie Miyashiro

    Marie Miyashiro

    Marie writes, talks and teaches and now trains NVC and communication trainers on how to bring empathy to organizations. She wrote The Empathy Factor business book and co-authored with Marshall Rosenberg a chapter on NVC in organizations in The Change Handbook – Today’s Definitive Methods for Engaging Whole Systems. A product of a working class family, Marie spent 10 years working for over 10 labor groups and unions organizing and communicating the needs and voice of workers to government groups and the community. Since 2005, she has brought NVC and empathy to over 60,000 people in over 30 countries from small family-run businesses or government agencies to dozens of American universities and multinational corporations. Recognized as a Master Facilitator, she designs and delivers uncommonly transformative and enjoyable learning events and multi-stakeholder strategic conversations. Her client ratings range consistently from 93 to 100 percent satisfaction within multi-year contracts of three to seven years. She holds a Bachelor of Science degree in organization communication and interpersonal psychology from Northwestern University in the United States. She mentors Organization Development Ph.D. candidates at Bowling Green State University and is on the faculty of the CrossKnowledge digital learning group, one of the largest online learning platforms for organizations in the world.

    Website: https://empathyfactor.com/ 

    Empathic Way Europe

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