Supporting others with 1:1 conversations. From empathy to empowerment – Ondine Delavelle

Do you love offering empathy, yet sometimes feel tired of hearing the same stories again and again – without much change? In this workshop, you will learn how to combine deep empathic presence with simple coaching skills, so that people reconnect with themselves and become empowered to create sustainable change in their lives.

This workshop is for people who already have some experience with NVC or empathic listening and who are often the “go‑to person” for others: friends, colleagues, clients or community members.
It is especially suited for those who want to support others more intentionally over time – without burning out, giving advice or taking over responsibility.

Why coaching skills – and not “just” empathy?

Empathic listening offers relief, connection and the precious experience of being seen – and yet, at some point many of us sense a longing for more movement and transformation. Need-based coaching builds directly on NVC: it keeps the focus on feelings and neds, while adding a clear structure and empowering questions that invite clarity, responsibility and next steps. Compared to “only” listening, this approach helps others move from emotional discharge to concrete, self-connected action in their own lives.

What you will learn

In this workshop, based on the Need-Based Coaching approach, you will:

• learn a simple structure for 1:1 support conversations – from starting, to deepening, to closing

• practice how to stay empathic while gently inviting focus, choice and agency

• experiment with coaching questions that reconnect people with their needs, values and resources

We will work with short inputs, live demo and practice in pair. You bring your real-life situations, and we translate them into concrete conversation steps you can start using right after the workshop.

[Workshop organised in the frame of Time for Empathy 2026]

When: 6 March 2026, 14:45-16:15 CET (Berlin time)

How: ONLINE on ZOOM

Language: English

Cost: Participating in the “Time for Empathy” sessions LIVE is, as always, free. However, if you would like to have access to the recordings, you are welcome to buy them – a special offer is available while registering for the event. Please note that not all workshops will be recorded.

This workshop will be RECORDED.

Not willing to be on recordings? If you do not wish to be recorded, turn off your camera and microphone for the entire duration of the session. Recorded sessions will be available for purchase. We may also use parts of the recording for marketing and publicity across various media.

Registration: 

To take part in this workshop, register for the “Time for Empathy” event here: https://www.empathiceurope.com/time-for-empathy/

NOTE: Register only ONCE for the whole event and participate live in all “Time for Empathy” workshops organised between 1 and 8 March 2026.

About the trainer:

Ondine Delavelle

After ten years at Caritas in the field of flight and migration and another ten years at the International Organization for Migration (IOM), Ondine is now a trainer for empathic communication (Nonviolent Communication according to Marshall Rosenberg) and supports managers and teams in staying connected even under stress and strengthening their feedback culture.

Drawing on her long experience in NGOs and international organisations, she brings a calm, down‑to‑earth presence that makes it easier to talk honestly about difficult topics while staying in dialogue. Ondine is also a certified Needs-Based Coach (business registration in Austria: Life and Social Counseling) and an IDG (Inner Development Goals) Ambassador, weaving inner development and systemic awareness into her coaching and workshops so that personal growth and organisational change go hand in hand.

More about her and her offers, including coaching accompaniment: ondinedelavelle.com.

More on the Needs-Based Coaching Institute and their offerings: https://www.needsbasedcoaching.com/